Client
Testimonials

Who We Do It For

We currently maintain a diverse customer base with hundreds of commercial real estate properties throughout California and Nevada, including shopping centers, office buildings, HOA developments, and industrial parks.

“It has been a real pleasure working with the team at Universal Maintenance. Before we brought them onto our property we had nothing but problems keeping the pool bathrooms clean and free of vandalism. With Universal Maintenance's ability to make small repairs; we have been able to keep the bathrooms looking their best. I would highly recommend them.”
Jeannine Muser, CCAM
HOA Division Manager

“I've had the pleasure of working with Universal Maintenance since 2018, and appreciate the level of professionalism and attention to detail they consistently demonstrate. Managing multiple commercial properties can be challenging at times, therefore it's essential to have a solid group of vendors to collaborate with who you can rely on to carry out the services they provide in a proactive and efficient manner. That is certainly the case with Universal Maintenance and for that reason I look forward to working with their company for years to come.”
Randy Ceseña
Senior Property Manager

“Coates & Sowards, Inc. has been using Universal Maintenance for over 30 years for various shopping centers that our firm manages. They respond quickly to emergencies, provide quality service and do many jobs that we cannot find other firms to perform.”
Stephen J. Coates
Coates & Sowards, Inc

“We have been associated with Universal Maintenance for over 15 years. During that time, we have found their representatives to be hands-on, responsive and dedicated to the needs of our properties. The on-site staff at our properties takes excellent care of them. It is a pleasure to work with a company that is available 24 hours a day, seven days a week and takes pride in their service. Our dedicated account manager has been excellent to work with on all things property related!”
Melody Teixeira
Managing Partner

“Professional, timely, efficient, and reliable are words that easily come to mind when referencing the team at Universal Maintenance. For over a decade, Universal has been my go-to vendor for janitorial, maintenance, and repair needs.”
Paula Dalmada
Colliers International

“"Coates & Sowards, Inc. has worked with Universal Maintenance for over 30 years on all of our commercial management needs. Over our extended working relationship, Universal Maintenance has worked on our properties handling everything from hauling, to landscaping to complete space remodels and build outs. From the smallest job to our largest, it seems they can assist with everything. Their account managers are fantastic to work with, keeping a regular line of communication on all facets of each job. They provide detailed invoicing along with photos and any additional documentation needed. When we bid out a job, more times than not their bids are not only competitive, but often significantly lower than other companies. When asked if we could endorse Universal Maintenance with a testimonial, it wasn’t difficult to say yes. They are a top notch company that we plan to work with into the future."”
Kevin Coates
Coates & Sowards, Inc.

“"Thank you for always taking care of us! Universal Maintenance has been a preferred vendor of ours for the past 10+ years. Their team of professionals are responsive, thorough and dedicated to the needs of our properties. Universal Maintenance has been reliable and has performed up to our high expectations. They are available 24/7 and take pride in their service. Thank you for making my job easier, we could not do it without you. Thanks guys!!"”
Liz Bravo
Prime Commercial Management

“"Universal Maintenance has a very responsive team and their employees take pride in their work. We always know the miscellaneous, as well as big projects, are in good hands and will be taken care of in a timely manner."”
Jake Anderson
Merlone Geier